Listen Labs, an AI startup specializing in automated customer interviews, has secured $69 million in a Series B funding round led by Sequoia Capital. The company gained significant attention earlier this year through a viral billboard advertising campaign for a 'Chief Listening Officer' position, which reportedly generated over 10,000 applications and widespread media coverage. The …
Listen Labs, an AI startup specializing in automated customer interviews, has secured $69 million in a Series B funding round led by Sequoia Capital. The company gained significant attention earlier this year through a viral billboard advertising campaign for a ‘Chief Listening Officer’ position, which reportedly generated over 10,000 applications and widespread media coverage. The new capital will be used to accelerate product development and expand the company’s go-to-market efforts. Listen Labs’ platform uses artificial intelligence to conduct and analyze large volumes of customer interviews, aiming to provide businesses with deeper, more scalable insights into customer needs and experiences than traditional surveys. The funding signals strong investor confidence in applying conversational AI to the market research and customer discovery space. Read the full article at: https://venturebeat.com/technology/listen-labs-raises-usd69m-after-viral-billboard-hiring-stunt-to-scale-ai
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